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Bergen Optometry
4.5 Stars - Based on 402 User Reviews
Excellent customer service overall. Staff shows they truly care about your health and concerns and goes above and beyond to help. Exam did not feel rushed like in other places. They take their time to answer questions and speak to you about your results.
This was my first time here and I am so glad I chose this place, the place was clean, little wait time, and Dr. Pinsky was fantastic, very kind, thorough and had excellent bedside manners. All the staff was very nice. I highly recommend it here if you are looking for a good optometry place.
Bergen Optometry is a great place for eye care. They are professional, polite, and on time. They walk you through step by step and answer any questions you may have.
Warm and welcoming staff. For an eye exam it was quite the pleasant experience. Stopped at the bakery next door on the way out and had some Tiramisu. 10/10 Would recommend
The staff and doctors are always very friendly. Dr. Pinsky took extra time and patience to explain my condition. I really appreciate the care from her and the staff!
Visiting Bergen Optometry for the first time yesterday was one of the best doctor visits I have ever experienced. The staff was extremely pleasant and the online pre-registration process made things go quickly and efficiently when I arrived. Dr. Brody was warm, kind and remarkable in the way she explained everything to me, I did not feel rushed at all. I have already recommend this practice to several friends and family.
I've been going there for the past 4yrs and they are prompt with there schedule time when you setup online. Doctors are great, and the lady that helped me with my frames had a good eye. All together it was a smooth and enjoyable experience
Went in as a new patient for a check-up and saw Dr. Abbas -- she was great and I'd definitely recommend. It was easy to set up my appointment on the website as well as fill out the new patient forms online before coming in to speed up the check-in process.
I have been going to Bergen Optometry for many years. The staff and doctors are great! During my previous visit my teenage son decided to give contacts a try. The staff was so patient with him and took their time (over an hour) to teach him how to use and care for his contacts. He was so happy!
I’ve been coming to Bergen Optometry for years and I have to say I am very pleased with the renovations and improvements. Everyone is very professional, super kind, and thorough. I saw Dr. Karina Puleo and she was great. Edna was great as well and helped me pick out the perfect frames which I cannot wait to wear!
Hands down the best and most thorough eye exam I’ve ever had! Now that I’m getting a bit older and I’m starting to have some issues. I’m reminded how important it is to stay on top of my eye health. Dr. Brody spent so much time explaining things to me and I feel so much better educated. Her team is professional and polite and I seriously can’t recommend them enough.
They offer great, friendly and fast customer service. Office is clean and spacious. In office they tend to you very promptly to your scheduled time. The doctor listens to your concerns and takes her time with you. Overall great experience.
The whole staff was very nice. Dr. Puleo was very quick but thorough. She answered all my question in a way that was easy to understand. I first went there in an emergency and they took me right away and now this will be my regular eye place to go.
My appointment with Dr. Pinsky was excellent! She is very knowledgeable, professional and answers all questions with wonderful patience! I highly recommend her!
Very punctual staff very nice and polite everything very clean and sanitize loved the place specially the lady who helps you pick up the glasses she is a sweetheart
I have been going to Bergen Optometry for several years. Always happy with their care, the staff and doctors are very knowledgeable and helpful. Dr. Brody-Sendroff is very caring and kind, excellent at her profession. I look forward to the annual appointments because it is like catching up with a friend:)
Always extraordinary customer service! Every effort is made to be sure all is exemplary. Many thanks to the opticians (and the owners) for a reliable and very valuable service. Eyes are important!
The folks at Bergen Optometry are great. It was my first visit with Dr. Pinsky, and she was friendly and knowledgeable. She brought up information I did not know about the eyes and what can be causing my discomfort. I would definitely go back for my routine check-up.
I am a long time patient. It was a great visit, prompt and smooth. Dr. Brody-Sendroff is very attentive and detail-oriented. Scheduling is much easier now with the online system too! Once you are registered or checked-in for your visit, it was easy.
Easy and convenient to make appointments (bilingual Spanish and English too) Great and friendly staff Dr's are Great and explain everything. My family has used this practice for over 30 years!!! Can't say enough good things about them.
Everyone is always so nice! I have been going there for a few years and they recently remodeled! Nice selection of designer eyewear and they take my insurance! And parking has always been easy here too!
TheMelsterMovement
7/21/2022
I really have a nice experience with the staff of Bergen Optometry. Excellent customer service and doctor Pinsky was very professional. The eye study she did was very detailed and she answered all of my questions. I definitely recommend Bergen Optometry if you need a qualified eye doctor.
I had a wonderful experience and Bergen Optometry. There was zero wait time and the professionalism of the staff was top notch. The Dr was great. Eddie was phenomenal in assisting me with selecting new glasses. Overall, was a great experience. I’ve worn glasses since childhood and have never had such an easy breezy eye exam and glasses purchase.
The staff was very friendly & professional. They accepted our insurance and didn’t pressure us into over spending. The office was clean and the machines used for testing were state of the art. I would highly recommend them over the bait and switch and smooth talking salespeople in the mall franchises.
The office was very professional from the paperwork beforehand, reminder text and call, punctual start of my appointment, thorough but quick exam, and good explanations. They work well as a team. I will definitely go back to them.
This was my first visit to an eye doctor in 15 years and it was EXCELLENT. Office was clean and modern looking. Staff was very helpful and kind. They explained everything in detail and answered all of my questions thoroughly. Excellent experience.
I highly recommend Bergen Optometry. I go through for all of my eye care needs. The reception staff is friendly and welcoming. The wait is reasonable and not long. Dr. Abbas is the best! She takes her time hearing all of your concerns and makes sure you don’t leave before all your questions are answered!
The eye doctors and the staff are all very professional and nice. Very quick the process. I wasn't in there too long. They have a nice selection of eye wear. The office is clean and spacious.
This was my first time going to Bergen Optometry and everything was great. The staff was friendly and helpful right when the moment I walked inside. I was there to take my 4 year old daughter for an eye exam and the doctor was amazing and patient and explained every step to my daughter so that was great. I really appreciated everyone there. Thank you!
I see Dr Brody as my eye doctor, a lovely caring person she is very patient and a good listener to the eye problems I am experiencing. The staff is very helpful and accommodating, they make you feel as if you are the most important patient in the office. The wait time is minimal and I would recommend this practice.